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Please take a few minutes to fill in this questionnaire,
we would love to hear your feedback.
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Event date:
PRE-EVENT
How did you find out about
the Heritage Motor Centre?
Blue & Green
Square Meal
Exhibition
Recommendation
Used before
Magazine advert
Eshot
Marketing Birmingham
CSW Convention Bureaux
Google
Heritage Motor Centre website
Venuedirectory.com
Venuefinder.com
Conference-uk.org.uk
If you visited the website how easy was it to locate the information you required?
Excellent
Good
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How easy was it to
make contact with the conference team?
Excellent
Good
Average
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How would you rate the handling of your booking?
Excellent
Good
Average
Poor
Are there any suggestions you would like to make
which would improve
your pre-event experience?
ON THE DAY
How would you rate the following:
Meet and greet with
catering duty manager
Excellent
Good
Average
Poor
Service provided by the conference reception
Excellent
Good
Average
Poor
Service provided the
porters and catering team
Excellent
Good
Average
Poor
How would you rate the following facilities:
Business services
Excellent
Good
Average
Poor
Internal signage to your room
Excellent
Good
Average
Poor
External signage
Excellent
Good
Average
Poor
Quality of your room
Excellent
Good
Average
Poor
Cleanliness of your room
Excellent
Good
Average
Poor
Equipment
Excellent
Good
Average
Poor
Room temperature
and ventilation
Excellent
Good
Average
Poor
Ease of gaining
assistance if required
Excellent
Good
Average
Poor
Timings of tea / coffee
Excellent
Good
Average
Poor
Quality of food
Excellent
Good
Average
Poor
Are there any suggestions you would like to make which would improve your experience on the day?
POST EVENT
How would you
compare HMC to other conference venues?
Excellent
Good
Average
Poor
In your organisation
who else books
conferences and events?
Is there anyone in particular
you would like to mention?
Are there any suggestions
you would like to make that would improve the quality of our service?
Heritage Motor Centre, Banbury Road, Gaydon, Warwickshire. CV35 0BJ Tel: 01926 645040 Fax: 01926 645111 Email:
conferences@heritage-motor-centre.co.uk
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